Smart Preferences

We track traveler preferences and requests building a complete traveler profile that is sent to the property prior to their arrival. Sometimes it's the little things that count.

Simple preferences like down pillows, a top floor room vs. a quiet room, but preferences can go much deeper.  did the guest book broadway shows last time? Alert the concierge to get some recommendations for them.  Did they search for thai food a lot? Let the concierge step in and print out a list for them and leave it in their room before they even get there.

If you are a traveler, Smart Preferences will help give you the best, ultimate travel experience possible, where the Hotel understands you better.

Check out EVE Concierge with smart preferences. One more advantage to use the EVE Concierge voice AI assistant.